Account & Data Deletion

Last updated: July 9, 2026

This page explains how users of Tradeict AI Earner (operated by Tradeict AI Private Limited) can request deletion of their account and associated personal data.

How to request deletion

To request account and data deletion, you may use either of the following methods:

  1. Email support: Send an email to support@tradeictai.com from your registered email address. Include your full name and a clear statement that you want your account and personal data deleted.
  2. In-app: Sign in, open Settings in the dashboard, and use the account deletion option if available, or contact support from the same screen.

We may ask you to verify your identity before processing the request to protect your account from unauthorized deletion.

What we delete

Upon a verified deletion request, we permanently delete or anonymize:

  • Your account email and login credentials
  • Personal profile information (name, mobile, KYC fields you provided)
  • Delta Exchange API keys and linked exchange credentials stored for copy trading
  • Active strategy subscriptions and deployment settings tied to your account

Data we retain

Upon request, your email, Delta API keys, and personal profile will be permanently deleted. Financial transaction history and audit logs are retained for legal compliance (tax, anti-fraud, payment disputes, and regulatory obligations) for the period required by applicable law, after which they are deleted or anonymized.

Processing time

We aim to complete verified deletion requests within 30 days. You will receive a confirmation email once processing is complete.

Questions

For privacy or deletion questions, contact support@tradeictai.com or visit our Privacy Policy.